The Better Business Bureau (BBB) is a nonprofit organization that helps consumers find businesses and get information about them.
The BBB also helps businesses improve their practices and build trust with consumers.
The BBB was founded in 1912 and is headquartered in Arlington, Virginia. It has over 100 local offices in the United States and Canada. The BBB is funded by businesses that pay for membership.
The BBB offers a variety of services to consumers, including:
The BBB reviews businesses and publishes their ratings. The ratings are based on a number of factors, including complaints, customer reviews, and the business's response to complaints.
The BBB helps consumers resolve disputes with businesses. The BBB can mediate disputes or provide arbitration.
The BBB provides consumers with information about their rights and how to protect themselves from scams and fraud.
The BBB also offers a variety of services to businesses, including:
Accredited Business Program
The BBB's Accredited Business Program is a voluntary program that businesses can participate in. Businesses that are accredited by the BBB agree to follow the BBB's Code of Business Practices.
The BBB provides businesses with education and training on a variety of topics, including customer service, marketing, and ethics.
The BBB can help businesses resolve disputes with consumers. The BBB can mediate disputes or provide arbitration.
The BBB is a valuable resource for both consumers and businesses. The BBB can help consumers find businesses and get information about them. The BBB can also help businesses improve their practices and build trust with consumers.